Mezzmo Android - Using Logging

When you are having a problem with Mezzmo Android, Conceiva customer support staff may ask you to send them a set of logs so that they can diagnose and fix the problem.

1. Touch or click the Menu button or swipe from left to right to display the Dashboard. Touch or click SETTINGS to view the Setting screen.
2. Select the Enable logging setting. When selected, Mezzmo Android will create log files.
3. Exit Mezzmo Android and then start it again.
4. Reproduce the problem you are having in Mezzmo Android.
5. After reproducing the problem, go back to the Settings screen and touch or click View Logs.
6. Email the log file on your Android device's local storage to Conceiva customer support at support [at] conceiva [dot] com.

1. Touch or click the Menu button or swipe from left to right to display the Dashboard. Touch or click SETTINGS to view the Setting screen.
2. Touch or click Delete Logs to delete any logs that have been created by Mezzmo Android.
3. Exit Mezzmo Android and then start it again.

1. Touch or click the Menu button or swipe from left to right to display the Dashboard. Touch or click SETTINGS to view the Setting screen.
2. Deselect the Enable logging setting.
3. Exit Mezzmo Android and then start it again.